88% of consumers trust online reviews as much as personal recommendations. Reputation automates the entire process — more positive Google reviews, fewer public complaints.
These are the problems Reputation was built to solve.
You did great work last week. Did those customers leave you a Google review? Probably not. Satisfaction doesn't automatically become social proof.
The one customer who had a bad day will leave a detailed public review. The ten happy ones won't. That imbalance kills your rating.
Potential customers Google you before they call. If your reviews are sparse or average, they call someone with a stronger profile.
Reputation automates the entire review process from request to resolution.
After a purchase or service, Reputation sends a review request via SMS or email. Timed for maximum response.
Happy customers get a direct Google review link. Negative feedback gets routed to you privately through AI follow-up.
Dashboard shows review stats, sentiment trends, and flagged issues. Nothing slips through.
Everything you need to turn happy customers into public advocates.
SMS or email after purchase or service completion, with customisable timing and messaging.
Positive experiences directed to Google. Negative feedback handled privately before it goes public.
Negative feedback gets intelligent private follow-up. Details sent to your team for resolution.
API, CRM, or Dashboard triggers. Customise when and how review requests are sent.
Capture reviews while the experience is still fresh, no matter what you do.
Capture reviews while the work is still fresh. Plumbers, electricians, builders — right after the job is done.
Post-purchase review requests timed for product arrival. Perfect for online and physical stores.
Same-day review prompts when the experience is strongest. Restaurants, hotels, venues.
Save when you bundle Reputation with a Vision tier.
Book a free discovery call and we'll set up automated review farming for your business.
Book a Call